Each student hall has its own resident assistant, or tutor, available. These are fellow students who are there to help you no matter how big or small the problem. Need a new light bulb? Talk to your tutor. Problems with your neighbours? Let your tutor know. Trouble with the German bureaucracy? Your tutor can help you out. Want some tips on the best restaurants or bars? Ask your tutor.
Tutors are also in charge of arranging trips and planning activities. These are a great way to get to know Kassel and Germany as well as other students. The program always has something for everyone: from a city tour of Kassel to a weekend in Berlin to ice skating.